Privacy Policy for The Trading Master Global Ltd
Last Updated: 8th September 2024
At The Trading Master Global Ltd (“we,” “us,” or “our”), we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.thetradingmaster.com (“Website”), or engage with our services, including our CFD (Contract for Difference) brokerage and copy trading platform. By accessing our Website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue using our Website and services.
1. Information We Collect
We collect several types of information from and about users of our Website and services, including:
- Personal Information: Information that identifies you personally, such as your name, email address, phone number, mailing address, date of birth, government-issued identification, financial information (such as bank account or payment details), and trading activity.
- Non-Personal Information: Information that does not identify you directly, such as demographic data, IP addresses, browser type, operating system, and browsing behavior on our Website.
- Financial and Trading Information: This includes account balances, transaction history, trading preferences, and activities conducted through your account.
- Usage Information: Information about how you use our services, including your interactions with our Website, the duration of your sessions, pages visited, and other similar metrics.
We collect this information directly from you when you provide it to us, automatically as you navigate through our Website, or from third-party sources, such as social media platforms, marketing partners, or public databases.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide, operate, and maintain our brokerage services, including facilitating transactions and managing your trading accounts.
- To verify your identity and comply with legal and regulatory obligations, such as anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- To process payments, deposits, and withdrawals related to your account.
- To improve our Website, services, and user experience by analyzing how you use our platform.
- To communicate with you, including sending you updates, notifications, and promotional materials (where legally permissible and subject to your preferences).
- To monitor and detect fraudulent activity or violations of our terms and conditions.
- To ensure the security of our Website, services, and the personal information we hold.
- To fulfill any other purpose for which you provide the information or that we disclose at the time of collection.
3. Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
- With Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing transactions, verifying identity, or delivering services. These third parties are contractually obligated to safeguard your personal information and use it only for the services we specify.
- For Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request. This includes disclosing information to regulators, law enforcement, or tax authorities as required by applicable laws.
- To Protect Our Interests: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others. This includes sharing information to prevent fraud, enforce our terms of use, or investigate potential violations.
- In Business Transactions: If we are involved in a merger, acquisition, restructuring, sale of assets, or other corporate transaction, your information may be shared or transferred as part of that transaction.
- With Your Consent: We may disclose your personal information to third parties when you provide your explicit consent for such disclosure.
4. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure socket layer (SSL) technology, firewalls, and access controls. While we take reasonable steps to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This may include retaining your information for legal, accounting, regulatory, and compliance purposes, including obligations under AML and KYC regulations.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct or update any inaccuracies in your personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal and regulatory restrictions.
- Restriction of Processing: You may request that we limit the use of your personal information in certain circumstances.
- Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format, or to request that we transfer your personal information to another data controller.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
7. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies to enhance your user experience and collect information about your browsing behavior. Cookies are small text files that are placed on your device when you visit our Website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
For more information about our use of cookies, please refer to our [Cookie Policy].
8. International Data Transfers
We may transfer and store your personal information in jurisdictions outside your country of residence, including jurisdictions that may not offer the same level of data protection as your home country. By using our Website or services, you consent to the transfer of your information to these jurisdictions. We will take steps to ensure that your personal information receives an adequate level of protection when transferred internationally, in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes we make will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:
The Trading Master Global Ltd
Email: support@thetradingmaster.com
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.